Shipping Policy

1. Processing Times

All orders are processed within 1 to 3 business days.
This period may be slightly extended during peak times (sales, holidays, etc.).
A shipping notification will be sent to you as soon as your order is ready.

2. Delivery Times

Delivery times vary depending on your country and the chosen method.
Generally, delivery takes 5 to 12 business days.

⏳ These times are indicative. External factors (customs, weather, carriers) may influence them.

3. Order Tracking

Upon shipment, you will receive a tracking number by email.
You can track the progress of your package via our dedicated page or directly on the carrier's website.

4. Shipping Costs

Shipping costs are automatically calculated at checkout according to your location.
Some items benefit from free delivery : this is specified on the product page.

5. Delivery Issues

In case of incorrect address, unclaimed package, or refusal of delivery,
return and re-shipping costs will be at your expense.

ANIMACCES cannot be held responsible for delays, losses, or errors caused by the carrier.

6. Areas Served

We deliver to the majority of countries.
If you do not find your country during the order process, please contact us via our form.

7. Modifications

This policy may be updated at any time.
We recommend that you consult it regularly.
Any order placed after a modification constitutes acceptance of the new terms.